Aftercare

We’re here for you once you’ve got your new glasses

Glasses adjustment
We offer free adjustments to all types of frames including rimless.

Replacement parts
We can replace worn or missing frame parts such as nose pads and plastic tips. A small charge may apply in certain circumstances.

Satisfaction guaranteed!
We want you to be happy with your new glasses so we have a 30-day no-quibble refund or replacement policy if you discover that your new glasses aren’t for you.

Two-year guarantee on Essilor Crizal Saphire lenses
Our Essilor brand lenses with a Crizal Saphire lens coating are guaranteed for two years against scratches, even if you drop the glasses and chip the lens.